Resources in "Customer Experience"
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Intermountain Healthcare, Dr. Marc Harrison, President & CEO
Dr. Marc Harrison, President & CEO of Intermountain Health, discusses his team’s strategy for providing top-tier healthcare. He gives insight into how he was able to help turn the...
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Brookdale Senior Living, Cindy Baier, President & CEO
Cindy Baier, President & CEO of Brookdale Senior Living, provides insight into how her organization overcame challenges while providing an excellent quality of life to residents...
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Steinway, Ron Losby, CEO
Ron Losby, CEO of Steinway & Sons, discusses how he ensures the quality of every Steinway piano remains consistent with his vision. By securing loyal suppliers throughout the...
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Associated Press, Michael Fabiano, CEO
Michael Fabiano, Head of Americas Media at The Associated Press, gives insight into how he’s managed the public image of the news source. Through strategic partnerships, alliances with...
