Resources in "Customer Experience"
-
Marriott International, David Marriott, Chairman
David Marriott, Chairman of Marriott International, talks about how his grandparents set the example of trust to him and how trust benefits his work today.
-
Preview: Patrick Gallagher, President, Sales, Marketing and Service of NetJets (04/12/2022)
Patrick Gallagher, President, Sales, Marketing and Service of NetJets, explains why more travelers — especially CEOs — are gravitating toward private aviation post-COVID. Filmed: 04/...
-
NetJets, Patrick Gallagher, President, Sales, Marketing and Service (04/12/2022)
Could a private jet company survive, and even thrive, in light of a global pandemic? As the world shut down, Patrick Gallagher, President, Sales, Marketing, and Service of NetJets,...
-
Preview: HOA (Hooters of America), Sal Melilli, CEO (03/29/2022)
Sal Melilli, CEO of HOA (Hooters of America), talks about how he and his team took the opportunity to innovate and created a new products — Hoots Wings, a restaurant that serves...
-
HOA (Hooters of America), Sal Melilli, CEO (03/29/2022)
Sal Melilli, CEO of HOA (Hooters of America), talks about how he went from being a dishwasher to a CEO. He reveals the job opportunities that have helped him lead and innovate...
-
Preview: White Castle, Lisa Ingram, CEO (03/24/2022)
Lisa Ingram, CEO of White Castle, talks about how her marketing background has helped her company change with the times. Filmed: 03/24/2022
-
White Castle, Lisa Ingram, CEO (03/24/2022)
Lisa Ingram is the CEO of White Castle, the 100-year-old, family-owned company where the slider originated. She speaks with us about understanding the customer, meeting their needs,...
-
Preview: Edward Jones, David Chubak, Head of Wealth Management (03/22/2022)
As head of wealth management at Edward Jones, David Chubak talks about what it means to be a purpose-driven organization. Filmed: 03/22/2022
-
Edward Jones, David Chubak, Head of Wealth Management (03/22/2022)
David Chubak of Edward Jones speaks to us about his company’s business model and the importance of purpose. For David, being a purpose-driven company means focusing on the client,...
