Resources in "Customer Experience"
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Omaha Steaks, Chairman & CEO, Todd Simon (10/11/2022)
Todd Simon, 5th generation CEO of Omaha Steaks, an iconic brand founded in 1917, talks about growing up in a family business and the valuable lessons learned to achieve significant...
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Build-A-Bear Workshop, Sharon Price John, CEO (09/01/2022)
Sharon Price John, CEO of the beloved Build-A-Bear Workshop shares the special brand as they celebrate their 25th anniversary this year and the creation of over 200 million bears!...
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Celebrity Cruises, Lisa Lutoff-Perlo, CEO (08/18/2022)
Lisa Lutoff-Perlo, CEO of Celebrity Cruises, discusses how she maintains balance between her goals and her values. Filmed: 08/18/2022
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American Council of Life Insurers (ACLI), Susan Neely, CEO (08/02/2022)
Susan Neely, CEO of the American Council of Life Insurers (ACLI) talks about what's happening in the association business (the role in getting members real value, and, advice to other...
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Verint, Dan Bodner, CEO (07/28/2022)
Dan Bodner, CEO of Verint talks about data driven decisions, integrity & passion in the workplace and translating it to the customer experience side.
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Aflac, Fred Crawford, President (07/12/2022)
Fred Crawford, President of Aflac, discusses how he built a strong culture on a foundation of ethics. Filmed: 07/12/2022
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Friendly’s Restaurants, Craig Erlich, CEO (07/23/2022)
Craig Erlich, CEO of Friendly’s Restaurants, explains how a leader should become a good listener over time. Filmed: 07/23/2022
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Trex, Bryan Fairbanks, CEO (06/23/2022)
Bryan Fairbanks, CEO of Trex talks about how he found ways to lead during the pandemic when there were no guides for CEOs. Filmed: 06/23/2022
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The Vitamin Shoppe, Sharon Leite, CEO (06/16/2022)
Sharon Leite, CEO of The Vitamin Shoppe shares their health and wellness story, their deep focus on customers, and how they provide the best experience possible through customer...