Resources in "Customer Experience"
Omaha Steaks, Chairman & CEO, Todd Simon (10/11/2022)
Todd Simon, 5th generation CEO of Omaha Steaks, an iconic brand founded in 1917, talks about growing up in a family business and the valuable lessons learned to achieve significant...
Build-A-Bear Workshop, Sharon Price John, CEO (09/01/2022)
Sharon Price John, CEO of the beloved Build-A-Bear Workshop shares the special brand as they celebrate their 25th anniversary this year and the creation of over 200 million bears!...
Celebrity Cruises, Lisa Lutoff-Perlo, CEO (08/18/2022)
Lisa Lutoff-Perlo, CEO of Celebrity Cruises, discusses how she maintains balance between her goals and her values. Filmed: 08/18/2022
American Council of Life Insurers (ACLI), Susan Neely, CEO (08/02/2022)
Susan Neely, CEO of the American Council of Life Insurers (ACLI) talks about what's happening in the association business (the role in getting members real value, and, advice to other...
Verint, Dan Bodner, CEO (07/28/2022)
Dan Bodner, CEO of Verint talks about data driven decisions, integrity & passion in the workplace and translating it to the customer experience side.
Aflac, Fred Crawford, President (07/12/2022)
Fred Crawford, President of Aflac, discusses how he built a strong culture on a foundation of ethics. Filmed: 07/12/2022
Friendly’s Restaurants, Craig Erlich, CEO (07/23/2022)
Craig Erlich, CEO of Friendly’s Restaurants, explains how a leader should become a good listener over time. Filmed: 07/23/2022
Trex, Bryan Fairbanks, CEO (06/23/2022)
Bryan Fairbanks, CEO of Trex talks about how he found ways to lead during the pandemic when there were no guides for CEOs. Filmed: 06/23/2022
The Vitamin Shoppe, Sharon Leite, CEO (06/16/2022)
Sharon Leite, CEO of The Vitamin Shoppe shares their health and wellness story, their deep focus on customers, and how they provide the best experience possible through customer...